Privacy Policy

1. Information We Collect

We may collect various types of personal and non-personal information when you interact with our Services.

Information You Provide Directly

Your name, email address, phone number, and billing or delivery address

Payment-related data processed securely by third-party payment gateways (we never retain full card information)

Account login details where applicable

Order & Service Information

Product URLs, chosen product options, quantity

Shipping, customs, and documentation details

Technical & Usage Data

IP address, browser and device configuration, operating system

Cookies and other tracking information (detailed in Section 9)

Communication Records

Messages, inquiries, emails you send

Notes from customer support interactions

 

2. How Your Information Is Used

We process personal data for purposes including but not limited to:

Fulfilling and managing orders

Sending updates, confirmations, and support responses

Fraud prevention, security checks, and payment authentication

Meeting customs, tax, import/export, and regulatory requirements

Optimizing website performance and improving service quality

Marketing activities with your prior consent (see Section 10)

 

3. Legal Grounds for Processing (for EU/EEA Users)

For customers located in the EU/EEA, your personal data is processed under the following lawful bases:

Consent: e.g., marketing subscriptions, non-essential cookies

Contractual necessity: processing and shipping your orders

Legal obligations: compliance with tax, customs, AML/CTF regulations

Legitimate interests: fraud prevention, platform security, service enhancement

 

4. Sharing of Personal Data

We share information only when it is essential to deliver our Services:

Payment processors such as card networks, PayPal, or Eximbay

Shipping carriers including EMS and other global couriers

Government or customs authorities when legally required

Cloud hosting, IT, and operational partners supporting our platform

Law enforcement when mandated by law

We never sell, lease, or trade your personal information.

 

5. International Transfers

Your data may be stored or processed outside your home country, including in South Korea and other regions.

For EU/EEA residents, transfers rely on:

Adequacy decisions where available, or

Standard Contractual Clauses (SCCs) issued by the European Commission

We apply safeguards to protect your data regardless of location.

 

6. Data Retention & Service Limitations

We retain personal information only for as long as required for operational, legal, or regulatory purposes.

Get It KoCo operates solely as a purchasing and forwarding agent. We are not the manufacturer or seller. Therefore, we are not liable for:

Customs clearance delays, taxes, duties, or import restrictions

Incorrect addresses provided by customers

Product defects, damages, or safety issues originating from the original seller

Loss or delays caused by third-party courier companies

All product warranties and compliance obligations remain with the original retailer or manufacturer.

 

7. Your Rights

Depending on your jurisdiction, you may have rights such as:

Access to your personal information

Correction of inaccurate data

Request deletion (within legal limitations)

Restrict or object to certain processing

Receive your data in a portable format

Withdraw consent for marketing

To exercise your rights, contact us at:
📧 getitkoco@gmail.com

We generally respond within 30 days or within the period required by applicable law.

EU/EEA residents may also submit complaints to their local Data Protection Authority.

 

8. Data Security

We maintain administrative, technical, and physical controls designed to safeguard your data from unauthorized access, disclosure, or misuse.
Although no online system can guarantee perfect security, we strive to protect your information to the highest standard.

 

9. Cookies & Tracking Tools

We use cookies and similar technologies to:

Support secure login sessions

Remember user preferences

Analyze website performance

Provide personalized content or advertising (only with consent where required)

You may modify or disable cookies in your browser settings.
EU/California users may manage preferences through our Cookie Settings page.

Disabling certain cookies may affect website functionality.

 

10. Marketing Messages

Essential transaction emails (e.g., receipts, order updates) will always be sent.

Promotional emails or SMS messages are sent only if you choose to subscribe.
You may unsubscribe at any time using the opt-out link or by contacting us.

 

11. Children’s Data

Our Services are intended for users aged 18 and above.
We do not knowingly collect or process information from minors.
If such data is discovered, it will be removed promptly.

 

12. Compliance with AML/CTF & Sanctions

We may process or disclose personal data if needed to meet Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), or international sanctions obligations.

 

13. External Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
Please review their policies before providing personal information.

 

14. Data Breach Procedure

Should a data breach occur, we will take swift corrective action.

For EU users, supervisory authorities will be notified within 72 hours when required

Users will be informed without undue delay if there is a risk to their rights or freedoms

15. Data Protection Officer

Get It KoCo appoints the company operator as its Data Protection Officer (DPO).

All privacy inquiries should be directed to:
📧 getitkoco@gmail.com

 

16. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of the Republic of Korea.
Any disputes will be resolved according to our Terms of Service, which may include negotiation, arbitration, or proceedings before competent Korean courts.

 

17. Updates to This Policy

We may revise this Privacy Policy periodically.
Any updates will be posted on this page with a new “Last Updated” date.
Continued use of our Services indicates your acceptance of the updated terms.

 

18. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
📧 getitkoco@gmail.com

We aim to respond as quickly as possible.