Privacy Policy

1. Who We Are

Get It KoCo is an Australian business that provides international purchasing and sourcing services for products from South Korea and Australia.

Unless otherwise stated, Get It KoCo acts as a purchasing agent on behalf of customers and is not the original seller, manufacturer, or distributor of the products purchased.

 

2. Information We Collect

We may collect the following categories of personal information.

Personal Information

Full name

Email address

Telephone number

Billing address

Shipping address

Date of birth (where required)

Government-issued identification (only when legally required)

Customs documentation where required

Order Information

Products requested

Product links

Product options

Quantities

Purchase history

Order value

Delivery instructions

Payment Information

Payments are processed through secure third-party payment providers.

We do not store complete credit card or debit card information.

Payment providers may include:

PayPal

Stripe

Eximbay

Apple Pay

Google Pay

Other secure payment processors

Technical Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Time zone

Pages visited

Website usage statistics

Cookies and tracking information

Communications

We collect information contained in:

emails

live chat

customer support requests

social media messages

feedback

reviews

 

3. How We Use Your Information

We use personal information to:

provide purchasing services;

process orders;

arrange shipping;

communicate with customers;

verify payments;

prevent fraud;

comply with customs requirements;

comply with legal obligations;

improve our website and services;

conduct analytics;

provide customer support;

send marketing communications where consent has been obtained.

 

4. Legal Basis for Processing (GDPR)

For customers located in the European Economic Area (EEA), United Kingdom, or other jurisdictions requiring a legal basis, we process personal information based on:

your consent;

performance of a contract;

compliance with legal obligations;

legitimate business interests;

protection against fraud and abuse.

 

5. Sharing Personal Information

We only disclose personal information where reasonably necessary.

Recipients may include:

payment processors;

banks;

logistics providers;

customs authorities;

taxation authorities;

government agencies;

IT and cloud service providers;

fraud prevention providers;

legal advisers;

insurers;

professional consultants.

We do not sell personal information.

We do not rent personal information.

 

6. International Transfers

Because Get It KoCo sources products internationally, personal information may be transferred between Australia, South Korea, and other countries where our service providers operate.

Where required by applicable law, we implement appropriate safeguards including:

Standard Contractual Clauses (SCCs);

contractual confidentiality obligations;

security controls;

equivalent legal protections.

 

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

fulfil orders;

comply with legal obligations;

resolve disputes;

maintain accounting records;

prevent fraud.

When information is no longer required, it will be securely deleted or anonymised.

 

8. Australian Privacy Rights

If you are located in Australia, your personal information is handled in accordance with the:

Privacy Act 1988 (Cth)

Australian Privacy Principles (APPs)

You have the right to:

request access to your personal information;

request correction of inaccurate information;

make a privacy complaint.

Complaints may also be made to the Office of the Australian Information Commissioner (OAIC) where applicable.

 

9. Your Privacy Rights

Depending on your location, you may have the right to:

access your personal information;

correct inaccurate information;

delete personal information;

restrict processing;

object to processing;

withdraw consent;

receive a portable copy of your data;

opt out of direct marketing.

Requests may be submitted to:

Email: getitkoco@gmail.com

We aim to respond within 30 days, or earlier where required by applicable law.

 

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

These measures include:

encrypted connections (SSL/TLS);

secure payment processing;

restricted staff access;

password protection;

secure cloud infrastructure.

However, no transmission over the Internet can be guaranteed to be completely secure.

 

11. Cookies

We use cookies and similar technologies to:

maintain website functionality;

remember preferences;

improve performance;

analyse website traffic;

personalise user experience;

deliver advertising where permitted.

Users may control cookies through browser settings.

Where required by law, we obtain consent before placing non-essential cookies.

 

12. Marketing Communications

With your consent, we may send:

newsletters;

promotions;

product announcements;

special offers.

You may unsubscribe at any time using the unsubscribe link or by contacting us.

Transactional communications relating to your orders cannot be opted out of.

 

13. Children's Privacy

Our Services are not intended for persons under 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, it will be deleted promptly.

 

14. AML, CTF and Sanctions Compliance

We may collect, verify, retain, and disclose personal information where necessary to comply with:

Anti-Money Laundering laws;

Counter-Terrorism Financing laws;

sanctions regulations;

export control laws;

customs requirements.

 

15. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites before providing personal information.

 

16. Data Breach Notification

If a personal data breach occurs, we will investigate promptly and take appropriate remedial action.

Where required by law, we will notify:

affected individuals;

relevant privacy regulators.

For Australian users, eligible data breaches will be handled in accordance with the Notifiable Data Breaches (NDB) Scheme under the Privacy Act 1988 (Cth).

 

17. Data Protection Contact

Privacy enquiries, requests, or complaints should be directed to:

Privacy Officer

Get It KoCo

Email: getitkoco@gmail.com

Website: https://www.getitkoco.com

Australia

 

18. Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia, except where mandatory privacy legislation in another jurisdiction applies.

Nothing in this Privacy Policy excludes any rights that cannot legally be excluded under applicable privacy laws.

 

19. Changes to This Privacy Policy

We may amend this Privacy Policy from time to time.

Updated versions will be published on our website together with a revised Last Updated date.

Your continued use of our Services following publication of any changes constitutes acceptance of the revised Privacy Policy.

 

20. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Get It KoCo

Email: getitkoco@gmail.com

Website: https://www.getitkoco.com